Renishow Terms & Conditions
Please read the following terms carefully before placing an order. By placing an order, you confirm that you have read and agreed to these terms.
1.General Purchase Conditions
• All products offered on our store are authentic and sourced from reputable brands.
• Customers must review product details, pricing, and shipping costs before purchasing.
• After placing an order, you will receive a confirmation email with your order number and shipping details.
2.Payment & Security
• Payments are processed through secure banking gateways and PayPal.
• Customer payment information is not stored and is processed directly through secure payment portals.
• Installment payments are not available.
• If a payment is declined by a bank or PayPal, the order will be automatically canceled.
3. Shipping & Delivery
• Orders are shipped via UPS, DHL, or FedEx.
• Estimated delivery time:
• Within Europe: 3-5 business days
• Outside Europe: 5-10 business days (may vary by destination)
• Shipping costs are displayed at checkout.
• If the shipping address is incorrect or the package is undeliverable, the customer is responsible for the return and reshipping costs.
• Delivery delays may occur due to customs processing or shipping conditions.
4.Order Cancellations
• Orders canceled before shipment will receive a full refund.
• Once shipped, orders cannot be canceled and must go through the return process.
5.Return & Refund Policy
Return Period: Up to 14 days after delivery (Requests after this period will not be accepted).
Return Conditions: Items must be new, unused, and in original packaging.
Return Shipping Cost: If returning due to change of mind, the return shipping cost is the customer’s responsibility . Returns must be sent via UPS , Fedex or DHL
Non-Returnable Items:
•Pre-Owned & Preloved products
•Items listed as defective at the time of purchase
•Used, washed, or items without original packaging
Defective or Incorrect Items: If confirmed, a free return label will be provided.
Return Shipping Cost: If returning due to change of mind, the return shipping cost is the customer’s responsibility . Returns must be sent via UPS , Fedex or DHL
Non-Returnable Items:
•Pre-Owned & Preloved products
•Items listed as defective at the time of purchase
•Used, washed, or items without original packaging
Defective or Incorrect Items: If confirmed, a free return label will be provided.
The cost of shipping will be deducted from your total refund.
Customs Charges: Must be covered by the buyer.
Refund Process: Issued within 5 business days after return approval via bank transfer or PayPal.
Order Cancellations: Only possible before shipment (After shipment, the return process applies).
Lost Packages: Must be reported within 21 days of shipment.
Customs Charges: Must be covered by the buyer.
Refund Process: Issued within 5 business days after return approval via bank transfer or PayPal.
Order Cancellations: Only possible before shipment (After shipment, the return process applies).
Lost Packages: Must be reported within 21 days of shipment.
By purchasing from Renishow , you agree to these terms.